How can we help?

How to Find and Select Any Customer

Before any customer related action you will need to find & select the customer.

Introduction

Before you start Checkout or add a Prescription (RX) or do any other activity regarding a customer you must find and select the customer once.
๐Ÿ“Œ
Note: Once a customer is selected they remain selected till you change the selection

Use Search

  • Use the search bar on top, type in the customer's ID, name, email, or phone number and press ENTER.
notion image
  • If the name matches one customer it will be selected
  • If there are multiple users with what you typed, then pop-up will show all matching customer profiles
  • From the matched profile select the customerโ€™s record.

Use Customers List

  • Click Customers under Maintenance on the left menu
  • Use Filter / Sort on any column or search to find the customer
notion image
  • Select the customer by clicking the customer ID link
๐Ÿ“Œ
Note: Once a customer is selected they remain selected till you change the selection
ย 
๐Ÿ”—
ย