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Receiving an Order vs. a Single Job

How to receive just one pair of eyeglasses when a customer has multiple pairs on order

📦 When receiving, you have two options

1. Receive an entire order

Enter the Order Number to declare that all jobs within that order (for example, two pairs of eyeglasses) are received together. This is useful when the entire order arrives from the lab at one time.
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2. Receive a single job

Enter the Job Number to mark only one job (e.g., one pair of eyeglasses) as received. This is useful if the lab sends jobs separately as each becomes ready.
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🧠 Example Scenario

A customer orders two pairs of eyeglasses in one order.
  • Pair #1 is completed first, but Pair #2 is still in production.
  • You receive Pair #1 from the lab.
  • Enter the Job Number for Pair #1 and mark only that job as Received.
  • A week later, Pair #2 arrives.
  • Enter the Job Number for Pair #2 and mark it as Received.
  • If both pairs had arrived together, you could have simply entered the Order Number and received the entire order at once.