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How to Process Orders Using patient’s own frame (POF)

Learn what to do when a patient wants to use their own frame for a new lens purchase.

Introduction

When a patient wants to use their own frame for a new lens purchase, you need to add their frame to the cart
Learn how to add a patient's frame to the invoice and proceed with the lens order.

Access the POF option

Locate and click the icon at the top of the Checkout page to add a patient-owned frame to the cart.
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Search & Add existing frame

If the frame is a common model, it might already exist in your database. Try searching for it first using SKU or Model name.
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Add frame details manually

If the frame details don’t exist in the database, then you might need to add them manually.
Add details to identify the frame like:
  • Collection, Model, Color, Frame Type
  • Size and shape info, etc
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After entering the frame details, click Save to save it in the Cart.
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Continue the rest of process as normal Checkout Process