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Allocating Payments to Orders

Learn how to allocate payments to one or more orders from the Account screen.

  1. From the Patient Screen, click Account to open the Account screen.
  1. You will notice Orders with a balance due will appear in orange.
  1. Locate the payment you want to allocate. Payments available for allocation will appear in blue.
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  1. Use the scroll bar at the bottom of the screen and scroll to the right until you see a button that resembles a rocket ship icon.
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  1. Click the rocket ship button. This will open the Allocate pop-up window.
  1. In the Allocate window, you have two options:
      • Auto-Allocate: The system will automatically distribute the funds across your open orders.
      • Manual Allocation: Enter the specific amounts you want to apply to each order.
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  1. Once you've selected or entered your allocation preferences, click OK.
  1. The system will record a note documenting how the funds were allocated, including the order numbers associated with each portion of the payment.