Order Number
- The Order Number is the overall identifier for the entire purchase.
- It captures all transactions related to a customer’s order.
- Think of it as the
"folder"that contains everything a patient purchased in a single checkout session.
Transaction Number
- During checkout, you’ll notice a
three-digit numberon the right panel (and in the order details view).
- This is the Transaction Number.
- A transaction groups together products that belong to one Rx eyeglasses or miscellaneous item.
Each frame and its associated lenses/add-ons get their own transaction number.
Even non-prescription accessories (like a cleaning cloth) would appear under their own transaction number, since they are independent of RX eyewear.
Why This Matters
- Organization: Makes it clear which frame and lenses belong together.
- Flexibility: Allows multiple RX orders in a single checkout.
- Accuracy: Helps avoid confusion when sending orders to the lab
