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Delete an invoice/order permanently

Add a short description of what it’s about.

Go to the Customer’s Order

  • From the left-hand menu, click on Customers.
  • On the customer’s profile, use the navigation bar to select either:
    • Account screen or
    • Lab Orders screen
  • Find the specific order you want to delete.
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  1. Click the Delete Button
      • You'll see a confirmation popup appear.
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  1. Enter a Reason
      • Type your reason for deleting the order.
      • 📝 This is important for future reference and accountability.
  1. Confirm Deletion
      • ⚠️ Warning: This action cannot be undone.
  1. Done!
      • The order will now show as deleted.
      • ✅ The associated payment will also be deleted automatically.

🔍 Verify the Deletion

  • Go to the Customer’s Account screen.
  • You’ll notice the order number has been removed from their list.